FAQ

+ What is Solidaritee?

Since its inception, Solidaritee has been motivated by the venture of Unity at the Seam. Here, we produce socially conscious fashion for every occasion. Beyond products, we recognize the value of bringing people together, and are continuously evolving and innovating to offer the best experience possible. We’re not just working to establish a brand curated to a range of your passions, we’re working to impact society for the better, together. As a Public Benefit Corporation, not only do we talk the talk, we walk the walk. Radically, positive impact on society is apart of our legally defined goals. Our collection is essential for any well-rounded wardrobe and intended to complement causes we care about. Join us.

+ HOW MUCH OF MY PURCHASE GOES BACK?

Every purchase you make directly supports the initiatives of your cause. Through your Solidaritee, together we make strides toward positive change in the world. With every purchase, we commit 10% of the profits back to a corresponding cause. Keep in mind that the higher the price, the more we are able to give back! We will be sure to update you on what your money is supporting!

+ SECURE CHECKOUT?

We take security very seriously and have put measures in place to prevent the loss, misuse and alteration of any information under our control. All orders are transmitted over secure internet connections using SSL (Secure Sockets Layer) encryption technology.

+ WHAT KINDS OF PAYMENT METHODS DO YOU ACCEPT?

We accept the following forms of payment:

  • Visa (credit and debit cards)
  • MasterCard (credit and debit cards)
  • American Express
  • Discover (US merchants only)
  • PayPal
  • Apple Pay

+ CAN I MODIFY OR CANCEL MY ORDER?

Due to our efforts to ensure you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us. Please be super careful when ordering to avoid any mistakes!

+ MY ORDER STATUS SAYS "AWAITING FULFILLMENT." WHAT’S NEXT?

“Awaiting Fulfillment” means that your order is in line to be assembled. Your Solidaritee is carefully crafted by hand in the sequence upon which it was received. It generally takes about a week for the production of an order. It’ll be ready to wear shortly!

+ WHAT SHIPPING METHOD DO YOU USE?

We use the United States Postal Service (USPS) First Class Mail, which usually takes between 3-5 days to arrive at your doorstep after shipping. Free shipping for orders of $60 or more. $4 standard shipping for all orders under $60.

+ HOW CAN I TRACK MY SOLIDARITEE ORDER?

As soon as your order ships out you'll get an automatic email with a United States Postal Service tracking number. Please allow 24-48 hours for your order to go live within the shipper’s system.

+ WHAT IS YOUR POLICY ON RETURNS AND EXCHANGES?

In the unlikely event that you receive a defective shirt, use the contact us form on this site to let us know and we'll make it right.

+ HOW CAN I BECOME A BRAND AMBASSADOR?

Thanks for your interest! We invite students and activists alike to join us in our journey of furthering our mission and giving back. Want an experience that will stand out from the rest? Complete an application located on our "Brand Ambassador" page below. We hire new reps right before the start of the Fall and Spring semesters and prior to the start of the Summer.

+ I'M INTERESTED IN COLLABORATING. WHO CAN I CONNECT WITH?

Unity at the seam is what we're all about! Inquire at our "Charitee" page or "Contact" page and specify partnerships before sending your message! We thank you in advance for your support.